X - FoxNews Self-checkout has long been seen as the future of retail, promising faster lines, fewer employees, and a high-tech shopping experience. But behind the scenes, issues like theft, customer frustration, and the loss
Good. May other retailers and grocery chains follow.
I hate those things - they treat you like a thief by default. I rarely use them and prefer to wait in line for the 1-2 cashiers, but I did the other day because I only had a few bottles of water to check out, and it was unsurprisingly horrible.
Scanned and bagged all my stuff. More slowly than I’d have liked, but otherwise uneventfully. I unpocket my wallet to get my shopper’s card and debit card out. “Oh no, you didn’t!” the machine said as it called for backup. Cue waiting 3-4 minutes for the attendant to get to me.
The machine asked the attendant if I was stealing and showed a replay of what it assumed must be me trying some Ocean’s 11 level of grand larceny. In the video? It was me getting my wallet out to pay.
Absolutely no time was saved. Nothing was more convenient, and to top it off, I was once again accused of stealing by a bathroom scale with delusions of grandeur.
Is this experience at Walmart specifically? The only store I go to regularly that has self-checkout machines is a local grocery store and I love them. No issues for me.
Good. May other retailers and grocery chains follow.
I hate those things - they treat you like a thief by default. I rarely use them and prefer to wait in line for the 1-2 cashiers, but I did the other day because I only had a few bottles of water to check out, and it was unsurprisingly horrible.
Scanned and bagged all my stuff. More slowly than I’d have liked, but otherwise uneventfully. I unpocket my wallet to get my shopper’s card and debit card out. “Oh no, you didn’t!” the machine said as it called for backup. Cue waiting 3-4 minutes for the attendant to get to me.
The machine asked the attendant if I was stealing and showed a replay of what it assumed must be me trying some Ocean’s 11 level of grand larceny. In the video? It was me getting my wallet out to pay.
Absolutely no time was saved. Nothing was more convenient, and to top it off, I was once again accused of stealing by a bathroom scale with delusions of grandeur.
Is this experience at Walmart specifically? The only store I go to regularly that has self-checkout machines is a local grocery store and I love them. No issues for me.
I rarely go to Walmart. This is from the local Kroger (grocery store).
Now realize those things are internet connected… and that video was definitely uploaded.
I rather not need mass surveillance to buy a fucking snickers.
I doubt you can find a snickers being sold that isn’t under camera surveillance uploaded somewhere at this point.
It’s 2025. If you’re outside, you’re on video.
Okay? And that is equally bad. What’s the point? We should be striving for less IMO.
Idk? I just said words back to the words you said. What’s the point of anything?
Something something pass the butter.
I’m not the person you replied to but I wanted to hop in and say this comment made me bust out laughing