Microsoft employee:
Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help
Maintainer’s comment on twitter:
After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.
This is unacceptable.
And further:
The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.
But try selling that to a bean counter
If you read the same bug report I read, you wouldn’t make that claim. They expressed their personal needs, which are their own and theirs alone, and don’t extend beyond their personal roadmap.
The issue stated they found a bug that they had to get fixed. They said it was important to them for their own personal reasons. It’s laughable to describe what amounts to a run-of-the-mill bug report as “absurdly rude”.
Do you actually work on software for a living?
I’m sorry, what? Do you even pay attention to what you’re writing?