If you’re searching online for how to fix the problem… Couldn’t you also search online on how to find the crash logs? I fully get sometimes not having enough knowledge in a subject to even know where to begin searching, but “well, the first result wasn’t helpful, guess I’ll stop looking for an answer” and “it says to check XYZ, but I don’t know what that is. Too bad I don’t have a way to search for what things are” aren’t exactly difficult hurtles to overcome.
No job is safe from AI or robotic automation. They might not be able to do it well, but that won’t stop greedy and/or cheap businesses from trying.