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I had someone say I used too many exclamation points in a specific email and it wasn’t professional. It was 2 or 3, which admittedly was high for me, but seemed warranted and mirrored the way the client was writing.
You probably wouldn’t as you need money to live and can’t afford to risk your job but responding with, “Acknowledged!!!” would have, likewise, been warranted.
I disabled to use of emojis when I set up our companies internal wiki for SOP thinking that wasn’t appropriate for technical documentation, but my boss asked me to turn them back on because he wanted to use them. I begrudgingly obliged.
Turns out he didn’t want to use smileies, just the icons for quickly identifying bullet points like ⛔‼️✅❕or even 🌐🖨️
A decade ago, I was annoyed by emojis. Hate that shit.
But then some PM decorated all the knowledge base page titles in our Confluence to have a icon in the front to visually group the goal.
And that’s when I learned how valuable a good emoji can be.
As a fellow former hater and likely fellow autist (it is 196 after all), emojis are freaking great. Helps to convey emotions and feelings in regular text and helps to clarify things in more formal texts.
