I saw an issue today on a fairly popular project (better-auth, see the link to the issue attached). No repro, no context, just a wall of caps and profanity ending in “fuck you”. The maintainers ship this for free. People run production businesses on top of it, for free. And the thanks is someone raging into a text box because a minor bump cost them an afternoon.

I maintain and contribute to a few projects myself, so this hits a nerve a bit. Something people don’t see from the outside: it’s not enough to know how to build the thing. You also have to know how to defuse a thread where someone’s insulting you and not fire back, even though most of us aren’t paid for any of it, let alone the work of staying civil while being told to get fucked.

I’m not pretending breaking changes don’t cause real pain (that’s what the issue is about). But I keep coming back to a boundary question: if you’re not paying for it, do you actually get to demand anything? (Obviously yes, but we still need some boundaries)

  • baltakatei@sopuli.xyz
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Imagine the chaos if all the FOSS maintainers collectively went on strike until their demands were met. They could demand so, so much despite being volunteers.

  • belated_frog_pants@beehaw.org
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Agree we should treat people better but also: for the love of god learn semver. Breaking changes in minor and patches is so sloppy.

    But still complainers fault for not pinning, because you cannot trust semver at all. Vicious cycle

    • daniel@feddit.nl
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      All companies I worked for did not care for semver and made the fucking marketing department decide on the version numbers. Makes you never trust it.

  • tgcoldrockn@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Coming from /all, not a programmer, user of multiple FOSS, … thank you thank you thank you! I’m grateful I’ve been able to leave subscription ecosystems without a loss of important tool sets.

  • Feathercrown@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    I don’t think it’s valid to simultaneously present open-source as a legitimate alternative for paid software, while also saying you can’t have expectations of the software or trust its guarantees (ie. semver) because it’s just a volunteer project. If you’re presenting your OSS in the serious space of choices for its niche, it will (and should be!) held to a high standard. If it can’t be, then don’t present it as a real alternative. I’ve noticed this (mostly-unintentional) conflation between serious OSS competitors and hobby projects in almost every discussion on this topic I’ve seen.

    • Swedneck@discuss.tchncs.de
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      The thing that annoys me is that one of the big strengths of open source is that anyone can help make it better, which SHOULD allow it to be a legitimate alternative provided it’s popular enough.
      But for some reason both maintainers and users/contributors tend to find it really fucking difficult to be sensible about things, with users/contributors being needlessly rude (among other problems) and maintainers not giving a shit about the quality of their projects.

      Like… it’s totally understandable and okay for projects to be flawed since the people making it are mere mortal humans, but we should neither be responding to this with “ugh write better code you lazy scrub!” nor “fuck you i write this for free you don’t get to demand anything”.
      We should respond to it with “hey {xyz} could use some improvement” and “hm yeah that’s true, i can’t be arsed to implement it but anyone who wants to open a PR will carry the favour of the heavens”.
      It’s not rocket science.

  • auzy1@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Yeah, I started a major project 20 years that got a lot of attention.

    I gave it up after a few months because whilst there was a lot of support, you have to constantly fight against a holes who will tell you how much you suck compared to other options, or how unnecessary you are

  • FizzyOrange@programming.dev
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    I say thanks to open source maintainers all the time! 😄

    Anyway, while a wall of profanity and fuck you is clearly not ok, I do disagree with this:

    The maintainers ship this for free. People run production businesses on top of it, for free.

    Just because you offer something for free doesn’t absolve you of all moral responsibility. I’m not saying you have a lot of responsibility, but “it’s free so you can’t complain!” is pure nonsense.

    Go and give some kids free poisoned sweets and see how far that gets you.

      • FizzyOrange@programming.dev
        link
        fedilink
        arrow-up
        0
        ·
        1 month ago

        It wasn’t meant to be comparable. It was meant to be a simple counter example to disprove “free => no obligations”.

    • Hexarei@beehaw.org
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      From the license:

      THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

      An open source dev is owed nothing and owes nothing.

      By stating otherwise, you are trying to say that the person who releases something, on their own time and expense for free and probably fun, has an obligation to conduct themselves in a manner you think is best.

      But… They don’t. This isn’t even really a debate worth having, because there’s nothing to debate. You’re just wrong.

          • FizzyOrange@programming.dev
            link
            fedilink
            arrow-up
            0
            ·
            1 month ago

            I disagree. If you make a project, put it out there for.people to use, and it becomes popular, you have some moral obligation not to dick over people who have come to depend on you. I’m not saying you have a moral obligation to e.g. provide free support forever or work weekends or whatever.

            You can think otherwise but IMO that makes you a bit of a dick.

            • Hexarei@beehaw.org
              link
              fedilink
              arrow-up
              0
              ·
              1 month ago

              What arbitrary line of popularity suddenly requires me to support every use-case, by never breaking something in a project nobody is paying me to build?

              10 people? 100? 100,000?

              The answer is: none because the premise is false.

              FOSS maintainers owe you NOTHING. Nada. Zip. That includes a working copy of the software, and you agreed to that stipulation in the license. That’s what “no warranty of fitness any purpose” means.

              That includes not owing you any specific method of project “governance” or versioning scheme, it includes not owing you releases, ever.

              Also, what counts as “dicking over” a user? That sounds arbitrary too.

              • Refusing to answer their questions?
              • Removing a feature they liked because it was a nightmare to maintain?
              • Leaving a bug in place because trying to fix it sounds unfun?
              • Introducing a bug because you didn’t realize there was an interaction between two features?
              • Deciding that tests are no fun, and deleting all of them, increasing the likelihood of bugs?
              • Deciding that documentation is out of date, too much of a pain to keep updating, and removing it wholesale to avoid confusion because it’s inaccurate anyway?

              FOSS maintainers have no obligations to you. None. No arbitrary line of popularity changes that.

              I build my open source projects for fun and for free. Your decision to use what my fun produces doesn’t suddenly require me to have my fun in a specific way. It doesn’t obligate me to ensure the output of my fun never breaks your production environment.

              • FizzyOrange@programming.dev
                link
                fedilink
                arrow-up
                0
                ·
                1 month ago

                What arbitrary line of popularity suddenly requires me to support every use-case, by never breaking something in a project nobody is paying me to build?

                Not what I said at all.

                FOSS maintainers owe you NOTHING. Nada. Zip.

                Oh so it’s either “nothing. Nada. Zip.” or “support every use-case”. Nice false dichotomy you’ve got there.

                • Hexarei@beehaw.org
                  link
                  fedilink
                  arrow-up
                  0
                  ·
                  1 month ago

                  I may have been hyperbolic, but my point is that the dichotomy is between:

                  • Any obligations
                  • No obligations

                  FOSS maintainers have no obligations at all. Moral or otherwise.

  • carg@feddit.org
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    if you’re not paying for it, do you actually get to demand anything? (Obviously yes, but we still need some boundaries)

    Wrong!! Obviously no. You’re not entitled to demand anything. You can ask politely.

    You don’t like the project? Go and use another alternative.

    There is no alternative? Go and write your own.

    You don’t have the skills? Go and pay somebody with the skills. And if you want the most skilled for the job, probably is the person maintaining that project that you don’t like but still keep using for free.

  • ExLisper@lemmy.curiana.net
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Not so long ago someone here argued with me that open source devs have a lot of responsibilities and if they can’t make their project easy to contribute they should be banned from open source community (no idea what it would look like). They got upvotes too. Nice to see some sanity here again.

    • wonderingwanderer@sopuli.xyz
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      When that whole rsync stuff came out, I remember arguing with someone about this too.

      Like, I’m not defending AI or the use thereof. I also don’t know the full details of that situation, or how much AI the dev actually used, or for what. That’s not the subject of the argument I was making.

      Basically, I was saying that it’s a FOSS project and the guy has been maintaining it more or less by himself for decades at this point, and it’s become a critical infrastructure that an enormous number of projects (both professional and hobbyist) rely on.

      I said if these people didn’t like how the guy was maintaining his project (for free, and thanklessly at that), then they could either contribute, fork it, or make their own.

      A couple people in that thread were doubling down about how the dev somehow apparently has some sort of responsibility or duty or obligation to run his project the way they think he should. They just didn’t seem to get the fact that he’s doing it for free, it’s his own project, and it’s not his fault that the majority of linux users decided to make it an indispensable part of their backup processes.

      But these people said everything from “you can’t just fork a major project like this, that’s an enormous task with xyz responsibilities” (as if that doesn’t strengthen the point that it is an enormous task which this guy is choosing to do for free) to “if so much critical infrastructure depends on it, then it does oblige the developer to maintain it in such-and-such a way.”

      In the end, I didn’t get through to them. Not that I expected to, but sometimes arguing with these people is more for the lurkers who will read the chain rather than for the people I’m actually arguing with…

      • heartSagan5@lemmy.zip
        link
        fedilink
        arrow-up
        0
        ·
        1 month ago

        Contribute, fork it, or make their own

        Except this is a bit silly. So, for example, rsync does have an alternative already on the market; it’s called openrsync, but I tried to just “s/rsync/openrsync/“ (in a script) and it is not a 1:1 replacement. And it’s not even close.

        Contributing requires the project maintainer to not be a dick, but with rsync, people have probably been “oh, he’s been doing so good as they are.”

        I might fork rsync (to version freeze) before the AI adds, but it complicates system administration. System administration is easiest using the package management systems. I, personally, believe there are like four Linux versions: pacman, dnf/yum, aptitude, and source.

        • wonderingwanderer@sopuli.xyz
          link
          fedilink
          arrow-up
          0
          ·
          1 month ago

          Maybe it’s silly to make your own fork, but unless someone else does it and you opt for their alternative, those are your options.

          Complaining about how the dev decides to maintain his own project that he does for free is not one of them.

          He’s been maintaining critical infrastructure for decades. Maybe if you make him a billionaire then he’ll have to run his project however you demand, but as long as this is just a passion project of his, it’s no one else’s business. They can submit bug reports, they can contribute PRs, but cussing him out because you don’t like how he manages his own project is just dumb.

    • TehPers@beehaw.org
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      Having been on the maintainer side of a popular project once before, I’ve pretty much just taken the mindset of “if you owe them nothing, then they owe you nothing”. Basically, pay them, or stop making demands (though suggestions and bug reports are usually welcome by maintainers).

      Incidentally, this is why I didn’t accept donations for that project (though I have nothing against donations in general, of course). I didn’t want to even feel a sense of responsibility to maintain a project I knew I’d eventually burn out from.

      • G_M0N3Y_2503@lemmy.zip
        link
        fedilink
        arrow-up
        0
        ·
        1 month ago

        I wouldn’t take it as far as paying allows demands. If I decided to pick up some litter in my way in public and some sees it. Just because they shoves a $20 in my face, doesn’t mean they can demand and expect I’ll pick up all the other trash around. There would need to be contract (even just Social) negotiations at the least!

        • TehPers@beehaw.org
          link
          fedilink
          English
          arrow-up
          0
          ·
          1 month ago

          I wouldn’t take it as far as paying allows demands.

          Neither would I.

          Paying implies exchanging money for something the other party is selling, and would require the other party (the maintainer) to sell it. Shoving $20 in someone’s face is a donation, not a payment.

          I just refused donations for myself. I would never claim a donation gives someone any special right to demand something.

    • mic_check_one_two@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      No, they are wrong because they should be pinning a specific version of their dependencies, and then reading patch notes before upgrading. This chud lost face because they didn’t pin their dependencies. Their project was broken for an afternoon, and they were mad that their own ineptitude was put in the spotlight. They flamed a maintainer because they couldn’t be bothered to RTFM before they upgraded.

    • fruitcantfly@programming.dev
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      No, he is wrong. He blindly assumed that the project followed semver, and kept insisting that it did despite the obvious evidence to the contrary. That’s entirely on him

  • Fmstrat@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    The part that irkes me most about this, is he’s right.

    The complaint is valid, non-breaking production changes should be the norm, not the expected, 100%. And yes, I maintain upstream work, too.

    Doesn’t forgive them being a dick. Permaban in my book, I just hate that he’s right.

    • Miaou@jlai.lu
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      Are they right though? Not every project follows semver, it’s on consumers to pay attention. Especially if it’s a recurring problem: this problem (assuming the project follows semver) hould happen once at most.

  • ellypony@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    “NOO!! The free thing you’re providing for free that my business is mooching off of changed and I don’t want to learn how to use package managers 😡”

  • architect@thelemmy.club
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    I mean, I told a paying customer to get fucked yesterday over demands so you can definitely say it to a non-paying person.

    • 0x0@infosec.pub
      link
      fedilink
      arrow-up
      0
      ·
      1 month ago

      If he was a paying customer of mine i would void the purchase and tell him to go fuck himself

  • racoon@lemmy.zip
    link
    fedilink
    arrow-up
    0
    ·
    1 month ago

    Some people deserve nothing for free, they don’t get the simple idea of what free job for community means, if you are worried about bugs and etc go get payed work. So you have a reason to demmand shit