It depends on what you mean. For me, it’s pretty user friendly, but I’m also fairly comfortable using a terminal and am very technologically literate. The fact it handles tedious tasks automatically (or can be made to trivially) is so much nicer than Windows. You can easily update all applications and your system in a matter of seconds. Compared to Windows where the application itself has to check for updates when it launches, sends you to download the installer, you have to run that and close the previous version, relaunch, and then you’re finally updated for that single application. Let’s not talk about system updates. Linux is more friendly. It requires a certain level of competence that Windows doesn’t, but if you’re above that level it’s generally better.

Sure, things can go wrong with DEs and other stuff, but it’s often easier than when things go wrong in Windows. Have you ever had the desktop or Explorer crash in Windows? It’s a bad time. Windows is not user friendly. People are just used to it.