https://x.com/valvesoftware/status/2051695149026353424

“Steam Controller ran out faster than we anticipated, and we hate that not everyone who wanted one was able to get it. We’re working on getting more in stock and will have an update on expected timeline soon.”

  • Stupendous@lemmy.world
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    4 months ago

    Really should have just let people preorder to get ideas for day one demand. I expect after one major restock, the resale value tanks and things are normal in gamepad land again. I’m always annoyed with these companies not taking backorders. They did that with the Deck. It’s a controller sold by the company it’s from sold in its store that has already had backorders done for the Deck launch. This isn’t Nvidia and AIB partners. This is fully Valve controlled in a proven storefront. They could have handled this way better

  • Dae@pawb.social
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    4 months ago

    To everyone complaining about scalpers: if you report them on ebay, they will get taken down. Go make their lives harder!

    • phx@lemmy.world
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      4 months ago

      Any listing that went up before the official release date should automatically be flagged and removed

    • brucethemoose@lemmy.world
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      4 months ago

      Yeah, agreed. eBay is notorious for being brutal on sellers, taking them down rather easily.

      Scam listings are still everywhere though.

  • Echo Dot@feddit.uk
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    4 months ago

    Did they not limit pre-orders to people with existing steam accounts and one controller per account because that would have been an excellent idea and I assumed that they would have thought of that.

    Anyway I have zero interest in the controller until the VR headset comes out.

  • Rainbowblite@lemmy.ca
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    4 months ago

    Why not just take all the orders now and increase the estimated shipping date? Cut scalpers off at the knees by eliminating FOMO.

    I love my original steam controller. I want one of the new ones for when my original eventually breaks. I don’t need it now though. So I would be happy to wait, if I knew they weren’t going to abandon it like the old controller.

  • Kwakigra@beehaw.org
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    4 months ago

    I hope this wasn’t deliberate, but if it was Valve is going down the dark Nintendo path.

    • dom@lemmy.ca
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      4 months ago

      They do not want to over produce. Its very likely they just under estimated how many people would want it at this price point.

      They’ve been burned sitting on stock that they have to fire sale to get rid of.

        • kossa@feddit.org
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          4 months ago

          I was so confused back then 😅. Still rocking that practically free Steam Link. I like it.

      • Ech@lemmy.ca
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        4 months ago

        And they had an excellent system with the Deck that for some damn reason they opted not to emulate. Fucking stupid.

    • StudioGloom@piefed.blahaj.zone
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      4 months ago

      I’m of the assumption that of their production runs they have a majority of controllers currently allocated to the console shipments that we’ve been hearing about the last few days. I assume this will even out with time and wasn’t super intentional

      • Kwakigra@beehaw.org
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        4 months ago

        It’s marketing. Nintendo deliberately under stocks new hardware to make the value of the device explode on the secondary market. Scalpers know this and usually buy out most of the first run. When you can’t get the new Nintendo device because it’s unavailable and scalpers are selling it for 2-3x retail price, you are far more likely to buy is asap when it comes back in stock. They make less money initially but in a way that makes the value of the product extremely high, giving people extremely high motivation to buy while they can. Also, a sale to a scalper is worth as much to Nintendo as sale to a consumer. Nintendo is notorious for doing this every time.

        • 4am@lemmy.zip
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          4 months ago

          Pretty sure that everyone who wanted a switch 2 on launch got one, and I didn’t hear about any huge scalper problems or shortages. It set records for a launch, 3.4m in the first 4 days; 5.82m in the first month. 1.1m in the US week 1, beating PS4.

          Now stop making me defend Nintendo of all things

        • thingsiplay@lemmy.ml
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          4 months ago

          Nintendo consoles are usually there to play exclusive games on it. The Steam Controller on the other hand is not a neccessary device. I don’t know if Nintendo does scarcity intentionally (I doubt that, but that is not the point here), but for Valve there is absolutely no reason to.

    • thingsiplay@lemmy.ml
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      4 months ago

      Valve has no reason to do this with intention. I just think they didn’t a good job preventing or slowing down scalpers. I think they didn’t think it would sell out like this, because they know the price is a bit on higher side. And compared to the Steam Deck, they don’t “need” to sell those controllers immediately.

      At the end I believe it was just miscalculation. That’s all to it.

    • Joelk111@lemmy.world
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      4 months ago

      Yeah, I mean, at this point valve has proved to be trustworthy. I wouldn’t mind placing a pre-order or backorder with them.

      • ricecake@sh.itjust.works
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        4 months ago

        How the did it with the steam deck was nice. It wasn’t a pre-order in the usual sense, since you didn’t pay anywhere close to full price. Just a refundable $5 that would go towards the cost of purchase when you bought it.

        I don’t mind that for hardware, since it cuts out scalpers and doesn’t obligate you to purchase something before you know the quality.

        • Joelk111@lemmy.world
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          4 months ago

          That’s 100% the way to do it. Wonder why they aren’t doing that again. Maybe they’ll open it up.

      • Buddahriffic@lemmy.world
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        4 months ago

        Plus hardware preorders actually still make sense because it can’t just be digitally copied and a key generated without anyone even needing to press a button. Which was also the case for games at one point.

    • deeves@lemmy.world
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      4 months ago

      As someone who waited 6 months for their Framework 13 pre-order batch to ship, let me tell you, there are drawbacks to that system as well!

      • fluffycats@lemmy.ca
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        4 months ago

        Looks to me more an endorsement of preordering when stock is limited. If delivering laptops in the order it received took 6 months then a first come first serve would have meant no laptop at all within 6 months for many people who wanted one.

        It’d come down more to who is the luckiest and has the best bots.

  • ianhclark510@lemmy.blahaj.zone
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    4 months ago

    Man, if anyone reeaaallly wanted one and didn’t get it hmu and maybe I could ship you my v1

    But this reeks of scalpers to me, if you really need a controller save some dosh and pick up a Vader Pro

    • tiberius@lemmy.ca
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      4 months ago

      My eyes lit cup when you mentioned the Vader Pro, but I was left with disappointment due to the lack of dual trackpads.

        • Elting@piefed.social
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          4 months ago

          As an owner of the original I find the track pads to be pretty meh. Theyre equally as good as any track pad, so not great. What I like and cant understand why isn’t universal are the paddleflaps/buttons on the back. The closest anything has ever gotten is the Z button on the n64 controller.

          • otacon239@lemmy.world
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            4 months ago

            For me, the trackpads are specifically useful for mouse controls, not for precision. I’m a couch gamer and tired of having to reach for my mouse or keyboard just to do one thing and then grab my controller again.

            With the trackpads, I also get the virtual keyboard. Another killer feature.

            • Elting@piefed.social
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              4 months ago

              Yeah they have their uses. I’m glad they relocated them to the bottom of the controller though, as they aren’t quite useful enough to be at the center. I’m curious if the new one will have the same comfort level as the old one.

          • Blaiz0r@lemmy.ml
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            4 months ago

            It took me a while to get used to them but using dual track pads for all games made everything feel so much better, I’m getting the new controller but I think there’s a good chance I’ll stick to the original Steam Controller.

            If yoi take some time to tweak the settings the track pads can do anything.

          • Maiq@piefed.social
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            4 months ago

            I use mine for radial menu input without the need for a modifier button. Many of the best mods I use for skyrim/fallout use keybinds for all sorts of actions. Games that work best with mouse/keyboard that have way too many keybinds for a normal controller worked awesome on my OG steamcontroller and great on the deck with a little configuration.

          • egregiousRac@piefed.social
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            4 months ago

            The trackpads on the Steamdeck/SC2 are much better than the SC1.

            Valve was forced to stop manufacturing the SC1 due to patent trolling related to the paddles.

  • Joelk111@lemmy.world
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    4 months ago

    Honestly I don’t even blame them for underestimating demand. Based on comments here and my own personal intuition, I would’ve guessed that it would’ve sold great, to a very niche audience.

    Maybe it has more widespread demand than expected, those track pads make it amazing for any couch PC usage, gaming or not, and many existing SteamDeck owners like myself are already aware of this.

    • MrQuallzin@pie.eyeofthestorm.place
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      4 months ago

      They should diversify where they post and help guide people to those other platforms, but just leaving X altogether wouldn’t accomplish anything. They need to talk to the people where they are

          • galaxy_nova@lemmy.world
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            4 months ago

            It’s unfortunate BlueSky is going the way it is the atproto seems pretty cool, and tangled appeals to me for the social appeal of code.

          • urushitan 漆たん@kakera.kintsugi.moe
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            4 months ago

            Really any activitypub compatible service. Honestly for a big company like that I dislike mastodon, bluesky, anything twitter adjacent, because then responses become a linear “stream of consciousness”of people responding and it’s hard to filter the signal from the noise. Honestly I’d prefer a value community on lemmy somewhere that they run

      • warm@kbin.earth
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        4 months ago

        Valve dont need to be on X lol, anything they post in an official manner on any site, will be immediately shared by news outlets anyway.

        Same goes for any large company.

      • Sir_Kevin@lemmy.dbzer0.com
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        4 months ago

        Well said. Valve is a business, and X is where you post if you actually want a massive number of eyes on your content. The only real alternative is facebook and maybe tictok.

    • Albbi@piefed.ca
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      4 months ago

      Kinda reminds me of a poster I saw today advertising a communist group and an anti-billionaire rally. Had a QR code to follow them on Instagram and X. 🙄

      • The_Decryptor@aussie.zone
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        4 months ago

        Reminds me of a local pro-privacy group I came across a while back, whose only public online presence was a Facebook group.

        Like I get it from a “reach” standpoint, and I think it’s fine if you’re following a POSSE system, but I feel a lot of people don’t do that.

        • Echo Dot@feddit.uk
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          4 months ago

          Extinction Rebellion primarily used WhatsApp as their communication method. I always knew those guys were a bit of a joke but their opsec is utterly useless.

    • hoch@lemmy.world
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      4 months ago

      Convince the user base to switch platforms first, and the companies will follow.

      • caurvo@lemmy.blahaj.zone
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        4 months ago

        Every time they make a news announcement on a different platform, just make a tweet that says “Hey, Valve news update here: <link>. BTW, fuck Elon”

        Easier said than done but they’d hardly be the first.

    • Zedstrian@sopuli.xyz
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      4 months ago

      And at the very least, they shouldn’t be paying the fascists running it $2,000 a year to be there.

      • spamfajitas@lemmy.dbzer0.com
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        4 months ago

        There’s a decent chance an account as big as Valve gets the “premium business” bullshit for free. Not sure if there’s a way to tell but it’s definitely possible.

        • Katana314@lemmy.world
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          4 months ago

          Only a rumor, but I’ve heard Gabe Newell is friendly and social with Elon Musk, as a fellow billionaire.

          • detren@sh.itjust.works
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            4 months ago

            I think it was confirmed that they’re friends or at least used to be in like 2019. Not sure how it is now with how far off the deep end musk went.

  • Kühlschrank@lemmy.world
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    4 months ago

    I’m a bit miffed they didn’t handle the release better. Not sure what restrictions were in place but judging from eBay scalper screenshots it wasn’t much.

    • Lemmayng@lemmy.world
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      4 months ago

      If only there were two other console SKUs they sold in the past that would’ve better prepared them for this.

    • kossa@feddit.org
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      4 months ago

      Are they offering or selling at that price? I mean sure, I really want to play with that controller, that’s why I ordered it. But I also kinda offer it here, in this community exclusively, for like, idk, a million dollars? Offer negotionable 😅

    • 46_and_2@lemmy.world
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      4 months ago

      It is a quite unique controller for PC with those trackpads and highly customizable functions, and most people with similar first gen Steam Controller are on the point of breaking or wanting a little bit extra of those same functions they’re used to. It’s normal to have high demand, and if many of those are scalpers they’ll get fucked by that problem.

    • Tiger666@lemmy.ca
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      4 months ago

      You are 100% right despite the downvotes.

      Consumerism will be the end of humanity.

    • ramble81@lemmy.zip
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      4 months ago

      It wouldn’t have cost them anything to say “we’re opening up orders to users who have had a Steam account for at least 2 years, limit 2 per account. After 30 days we’ll open it up to everyone. “

      That alone would have stopped so much scalping, and garnered goodwill with the players.