The thing is, either workers are powerless to change things, or just don’t care enough to be bothered by that threat.
Which is why I usually just smile and lodge formal complaints with the company as well as any regulatory body if the situation calls for it. Much more effective when it’s an actual punishment rather than an empty threat. I’ve gotten companies actual fines that way.
Yeah, if I have an issue in a store or on the phone, and I get heated, I always make sure that the person on the other end knows that I’m angry at the company they work for, and not them lol. Though on one or two occasions, I think I have tried to shame them for working for such an awful company (can’t remember which it was though, but it had to have been very bad).
![[ItsMegComics] Those Customers](https://lemmy.world/pictrs/image/0f7e3f53-8162-4793-a7f5-f4ec2ad41a46.jpeg){kind=link}
The thing is, either workers are powerless to change things, or just don’t care enough to be bothered by that threat.
Which is why I usually just smile and lodge formal complaints with the company as well as any regulatory body if the situation calls for it. Much more effective when it’s an actual punishment rather than an empty threat. I’ve gotten companies actual fines that way.
Yeah, if I have an issue in a store or on the phone, and I get heated, I always make sure that the person on the other end knows that I’m angry at the company they work for, and not them lol. Though on one or two occasions, I think I have tried to shame them for working for such an awful company (can’t remember which it was though, but it had to have been very bad).